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Contact Sheba Customer Service

How to Reach a Person at Sheba

Verified Contact Information

Toll-Free Number:

  • 1-800-525-5273
Call customer service
Send Message

Accessibility:

  • 1-800-862-6293

Sheba Emails:

Accessibility
Legal
Privacy Inquiries

Sheba Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sheba Phone Number
1 (800) 525-5273
Average Calls duration
26 minutes
Most Popular Sheba Email Address
accessibility@effem.com
Issue Resolution Rate
Medium (44% reported full resolution)
Sheba Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sheba?

Most Popular Number:

(800) 525-5273
Total calls: 26 Issues resolved: 4 Last call: Jan 18, 2026

Sheba customer service phone number is 800 525 5273. The telephone number is toll-free and serves to reach the customer care representatives of the Sheba community. To know about the company availability in your region, use the support number 800 862 6293. The Sheba phone number can be used to solve problems with the products or ask questions about the quality of pet feed. This Sheba contact method is available Monday through Friday from 8 a.m. to 4:30 p.m. CST. Call the support team within the operation time to talk to the representatives.

Sheba email is privacy@effem.com. Using the website, you enter your contact information. When you have doubts about the protection, use the mailing box to send the hesitations to the support team and get a response. The other email serves to allow clients to know about the accessibility of the feed. Indicate your location and the type of production you are looking for to receive the response and details on your services.

Sheba address is 800 High Street Hackettstown, New Jersey 07840 United States. This is the address of the Sheba headquarters where the production is made. The dealers sell products all over the world. The head office address can be used to send claims and complaints about the quality of the feed you have bought. To get information about the location, click the Where to buy tab at the right top side of the page. Scroll the list of dealers to find the one in your area.

Sheba website offers to review the assortment of the products depending on the type of cats and their specifics. To get assistance, you can use the online chat. The tab of the chat is at the right side of the Sheba site. Click on it to start and receive the assistance of the specialists.

PissedConsumer Club

Contact Information

Sheba Website:

Sheba Help Center:

Corporate Office Address:

Mars, Incorporated
800 High Street
Hackettstown, New Jersey 07840
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8 am - 4:30 pm CST

More contact details

Summary of Sheba Customer Service Calls

27 TOTAL
CALLS
25:55 AVG CALL
DURATION
44% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sheba?

Product/ Service Question:

  • “Expired sealed cat food still ok to use”
  • “Disappointed in packaging”
  • “Shiba cat food”

Request for Information Question:

  • “Checking for sheba coupons”
  • “Just to talk”

Activation/ Cancellation Question:

  • “Made a duplicate order. Need to cancel 1 of them!”

Account Question:

  • “You have taken my $118 out of my acct but no tires recieved. I have contacted BBB.”

Other Question:

  • “Slice finger trying to open”
  • “Formula of meat sticks”
  • “Commercial”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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